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Why Was I Charged Customs on My Parcel?

You ordered something cheap, and the courier asked for extra money at the door. Since 2026 that is the new normal in the EU — here is the breakdown.

The three charges on your delivery notice

For a typical parcel under €150 you may see up to three items:

So a €40 parcel to Germany in late 2026 carries about €15.07 in total charges; to France with its national surcharge, slightly more.

Is the charge correct?

You can verify it yourself in seconds: enter the parcel value and your country in the calculator and compare the breakdown line by line with the courier's notice. Common errors: being charged €3 twice for items that should have been one customs line, or being charged VAT on the handling fee (rules vary by member state).

Can you avoid it?

No — the duty and fees apply to every ≤€150 parcel entering the EU. The only difference is who pays: if the seller shipped DDP they already paid it; if they shipped DAP (most common), you pay at delivery.

Calculate your exact parcel cost →